HOME    ABOUT US     CONTACT AYG Ltd. Company No. 7468328, England  
Eagle Eye
MP3 PVR
Stick DVR
PEN DVR
Clock DVR
Outdoor Stealth
PIR Recorder
Flashlight DVR
Thumb DVR
Time Lapse
Sunglasses PVR
Audio Bug
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

About Us

Part of AYG Limited a UK company. For general and technical enquiries please e-mail sales@glcctv.co.uk

AYG Limited, 29A Market Street, Wellingborough, Northamptonshire NN8 1AT, UK

Tel. 01933 382674 or 07535 151081 (sales only, for technical please e-mail)

 

Our VAT number GB 104 8412 44

Environment Agency Producer Registration Number: WEE/CJ2698TX

Member of the FSB business member number 2045707

Our WEEECare members number 140965

Quick terms summary (full details below)

1 year warranty on all products: 1 month exchange for new, followed by 11 months repair (voided if any physical damage or user modifications or repair)

Delivery: UK next day delivery (allow for wknds & possible next day dispatch).  Other EU 3 to 5 days, International can take up to 30 days.

Delivery guarantee: All items guarantee delivery or your money back!

Returns: Please e-mail first for a returns number. Any item which includes any form of recordable media or licensed software cannot be refunded whatsoever. This does not affect your statutory rights or 1 year warranty.

Legal: All items are legal to own in the UK, other countries please enquire yourself, the customer is responsible to be kept updated to the laws of their country, do not use for any illegal activities, AYG Limited accept no liability whatsoever from point of sale.

Privacy policy - We "AYG Ltd" do not store financial, credit or debit card details provided to us by the customer nor do we share these details with any 3rd parties.

Full terms and useful information

Legal notice and disclaimer - Our digital cameras, wireless cameras and wireless camera kits are CE approved and on the 2.4Ghz frequency and 5.8Ghz (some EU countries also permit the use of other frequencies 0.9/1.2/2.5GHz) and can be legally used in the UK/EU and USA. Please do not use for illegal activities and when using in a public place there must be a sign clearly visible stating that "Closed Circuit Television (CCTV) Is Operating In The Area" or words to that effect. In your own home you must also understand the laws governing the use of CCTV and/or surveillance of your country, if you have reasonable doubt to question the application then seek legal advice first. AYG Limited , its owners and employees will not accept any responsibility whatsoever for the misuse of its products which includes inappropriate use (including frequencies and power, we have provided guidelines next to each product for our UK customers) it is the consumers legal duty to abide by the laws and regulations governing their country. VAT is charged at the UK rate of 20% to all EU consumers. UK Military Personnel Overseas We are able to supply VAT free to UK military personnel overseas, provided that, 1 The purchase is for personal use for the person ordering or 2 Official use for the body (ie NATO). 3 (you must confirm which) and, 4 You must provide an authorised order on headed paper (by supervising officer) quoting Article 15:10 of EC Directive 77/388/EEC claiming exemption from VAT VAT is payable on all EU transactions. The transaction ID is used as the invoice number. For non EU countries it is the customerís responsibility to pay all import taxes for the country shown in the delivery information. Any enquiries please telephone +44 01933 382674. Declaration of conformity for our wireless class 1 equipment (all of our wireless cameras available to the UK as stated on the website/catalogues): Hereby, AYG Limited declares that this wireless class 1 radio equipment is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC. The declaration of conformity can be consulted at the above address or by e-mail. RoHS - All imports since 2006 are RoHS compliant. WEEE - We are WEEE compliant, if you require help in disposal of unwanted electronics purchased from our company after there useful life is over or after you no longer require them please contact us at the above address or by e-mail so that we may return them to the manufacturer or dispose of them in the correct manner. Credit and debit card transactions will display a payment to AYGLTD. Need Help - Please feel free to e-mail us at sales@glcctv.co.uk  we aim to answer any queries within 2 hours: 9am-8pm, Mon-Sat, we would also appreciate any feedback on the new web-site. Warranty - 12  Months free warranty on all products (for retail this does not affect the consumer statuary rights). We will replace or repair any products that develop a fault within normal working conditions following the guidelines included. Tampering with the cameras will void the warranty, which includes: Do not attempt to fix/repair any products. Security seals/tamper stickers and screws must not be compromised. Do not attempt to open the casing of any of the cctv or mini surveillance cameras. Returns policy for exchange - Please e-mail/write first for your returns number subject heading "returns number request" the returns number along with a brief description of the fault must be included with the return package. The time period for return is 6 months. Returns policy for refund - Please e-mail/write first for your returns number subject heading "returns number request" the returns number must be included with the return package. We offer a 7 day returns policy. Returns made within 7 days of receipt qualify for a full refund. DVR/PVR products that include recordable memory cannot be refunded once used. Electronic items which are returned in a used or worn condition including packaging are subject to a 20% handling and re-stocking fee, electronics require a full testing procedure by a member of staff. We are unable to re-fund returned items for which the customer has been responsible for causing the following; damaged goods, missing parts, copyrighted software related items (a licensing agreement is entered into with the software/data provider) or recordable media items (most PVRs cannot be returned for refund for this very reason). The retail packaging must also be in the same condition as received, complete and fit for resale. We are unable to refund the customers return postage fee. Business returns for refund are subject to a 20% handling and re-stocking fee. Payment information - If you don't want to click on the "by now buttons" there are several other ways to make payment please see contact page, you can also make payment by e-mail, over the phone or by post. VAT - Is charged at the UK rate of 20% to all EU consumers. Our VAT number is GB 104 8412 44 Law - English law is the applicable law. UK Military Personnel Overseas We are able to supply VAT free to UK military personnel overseas, provided that, 1 The purchase is for personal use for the person ordering or 2 Official use for the body (ie NATO). 3 (you must confirm which) and, 4 You must provide an authorised order on headed paper (by supervising officer) quoting Article 15:10 of EC Directive 77/388/EEC claiming exemption from VAT Confused what to buy? - Please feel free to ask, have a browse and click on the buttons on the left, the complete camera kits, 2.4Ghz are the most popular and will include everything you need to plug and play with your t.v or video at home. As for wired cctv once again the camera can be connected to your t.v/video or other monitor. For connection to your p.c a usb video device, dvr or p.c/t.v card can be used, we now also have a 2.4Ghz kit which can be connected to your p.c directly as well as the standard t.v connection. Delivery time - 1 to 2 days uk; posted by next day special delivery, traceable and insured in plain grey special delivery packages. EU up to 5 business days. Need to pick up - Its possible, either Wellingborough (Northamptonshire) or Reading (Berkshire) but please do contact us first as we are primarily mail order/internet most of our equipment is stored in Reading, Berkshire. Countries we can ship to - All EU countries (at no extra cost). Other countries in the world which adopt the PAL video format and dual SECAM/PAL (most other countries). For NTSC countries (USA and Japan) there is a limited range of available surveillance cameras - please click here. Countries we have/can ship all of our cameras to: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Botswana, Brazil, Canary Islands, China, Cyprus, Denmark, England, Ethiopia, France (most t.v' both PAL and SECAM) Fiji, Finland, Germany, Gibraltar, Greece (most t.v' both PAL and SECAM), Holland, Hong Kong, Iceland, India, Ireland, Israel, Italy, Jordan, Kenya, Kuwait, Lesotho, Liberia, Luxembourg, Malawi, Malaysia, Maldives, Malta, Mozambique, Namibia, Netherlands, New Zealand, Nepal, Nigeria, Norway, Oman, Pakistan, Paraguay, Poland, Portugal, Qatar, Seychelles, Sierra Leone, Singapore, South Africa, Spain, Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Syria, Tanzania, Thailand, Turkey, Uganda, United Kingdom, Uruguay, Yemen, Zambia, Zimbabwe. Most Eastern European countries which originally adopted the SECAM video now also utilise the PAL format (please check your equipment).

Links page

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

AYG Limited. Company No. 7468328, England.

 
 

 
 

 

Worldwide shipping

 

Next day UK delivery (euro zone 3 to 5 days)